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Questions for Rivian

Discussion in 'Rivian' started by Domenick, Dec 21, 2018.

  1. Domenick

    Domenick Administrator
    Staff Member

    Aug 10, 2017
    2,075
    Rivian has released a good amount of information about its upcoming products and other plans, but people still have a lot of questions.

    Let's use this thread to ask what we'd like to know. Perhaps, if the answer is already known, a member can answer. Or, maybe @Rivian themselves might pop in and give a response.

    Please keep in mind that some questions may be unanswerable for a number of good reasons: some things the company may want to keep close to its chest, decisions about this or that may not have been definitively made yet, etc.

    I guess I'll kick things off. When will the first media drives happen?
     
    RLXXI likes this.
  2. Poorpilot

    Poorpilot Rookie

    Dec 3, 2018
    46
    I completely agree and while I have many questions too, I understand they will release information when they’re ready.

    I’m sure they got a lot of preorders from the LA auto show, but they also stirred up a lot of questions that unless they want to lose some of those preorders, they will have to put out a media blitz sooner rather than later. With this being said though, the email I got said I should expect an email in the later part of 2019 regarding my specific build for a 2020 production. That’s quite a bit of time for some, but not much for others. I also think they will be attending more auto shows, but we might not know about it until it starts.
     
  3. Domenick

    Domenick Administrator
    Staff Member

    Aug 10, 2017
    2,075
    Another reason for collecting any questions you have here is, when InsideEVs gets an opportunity for an interview, we can use some of these question suggestions. So, fire away! :)
     
  4. RLXXI

    RLXXI Rookie

    Nov 26, 2018
    42
    New Orleans
    #4 RLXXI, Dec 21, 2018
    Last edited: Dec 21, 2018
    1) Battery life cycle
    2) Replacement battery cost
    3) Charging adapters for home use/minimum specs
    4) Charging station locations (N.America) ~ planned
    5) Warranty
    6) Trade in allowance
    7) Shop manual for after warranty repair

    There's numerous other questions but those 7 right off the top of my head.
     
    Domenick likes this.
  5. VJS695

    VJS695 Rookie

    Nov 30, 2018
    21
    Did the e-mail have any kind of confirmation with it, is there anything else you can share thanks
     
  6. Poorpilot

    Poorpilot Rookie

    Dec 3, 2018
    46
    #6 Poorpilot, Dec 21, 2018
    Last edited: Dec 21, 2018
    Sorry for the large format- this was the only way to copy and paste the email.[​IMG]
    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]
     
  7. Poorpilot

    Poorpilot Rookie

    Dec 3, 2018
    46
    I'm going to add/respond to some of these based on my Tesla experience. Maybe we can keep building a comprehensive list.

    Sorry RLXXI, didn't realize I was adding to your list this way. I was trying to quote and add some additional questions, but maybe being up for 24 straight hours is taking its toll.
     
  8. Pushmi-Pullyu

    Pushmi-Pullyu F1 Rookie

    Oct 9, 2017
    2,671
    #8 Pushmi-Pullyu, Dec 21, 2018
    Last edited: Dec 21, 2018
    Wow, I would hardly know where to begin if I could ask questions of a Rivian rep.

    I guess my first questions would be: How do they plan to handle sales/deliveries, and how do they plan to handle cars (well, vehicles) getting needed service and parts?

    I think Rivian has done a great job of convincing people that they have passenger vehicles worth buying. But someone seriously thinking about buying one is going to want to know what kind of support Rivian is going to offer for owners.

    The question raised in a comment above about access to DCFC stations is also highly important. I would guess Rivian is planning on CCS fast-charging, but that needs to be clarified. Some EV enthusiasts have speculated that Rivian may joint Tesla's Supercharging network. While I would love to think that might happen, I seriously doubt it will.
     
  9. Tom SD

    Tom SD Rookie

    Dec 19, 2018
    21
    hoping real new information starts flowing here before the end of the quarter. They seem 'active' on social media but it's the same stuff that was presented at the unveiling just rehashed + these 'ambassador' posts that i really don't care about.

    couple things I'd like to know, that hasn't been mentioned yet:
    - Autonomy platform - they said releasing with Level 3 autonomy; but went on to talk about a level 5 use case at one point (car drops you off at trail head, then takes itself to end of trail to wait for you) - would like to know what their roadmap is, what the tech is.. in house dev or using someone elses? will their be upgrade paths

    - What will be accessible/configurable online? i.e., the big brands have climate control, charge scheduling, 'where is my car?', car status, etc available from an app.. so what's that going to look like (it sounds dumb, but on my current plugin EV, other than access to HOV lanes, the ability for the car to run climate control off of wall power before I get in in the mornings is my favorite unexpected plus of owning a EV).
     
    Domenick likes this.
  10. Poorpilot

    Poorpilot Rookie

    Dec 3, 2018
    46
    I was kind of hoping for a DTW auto showing, but it seems like that's not going to happen. I kind of figured more information would have started to come out after the 1st of the year, but the only "new" info is stuff that is readily available on the website or has already been stated via a different avenue. I don't know about everyone else, but I'm ready to kick some tires and ask some questions in person!
     
  11. RLXXI

    RLXXI Rookie

    Nov 26, 2018
    42
    New Orleans
    Their 1 year away from release. No news in this case is certainly NOT good news.
     
  12. Tom SD

    Tom SD Rookie

    Dec 19, 2018
    21
    Uh, I think that's a bit harsh. I know in internet time it feels a long time ago, but it's only been 1.5 months since the announcement. Everything to me has sounded more like 2 years away.. Q4 2020-ish for shipping.

    "Please note: Production will begin in 2020 with deliveries beginning in late 2020."

    I thought I had an email from them saying being able to configure your specific vehicle is Q4 2019 but can't find it now
     
  13. RLXXI

    RLXXI Rookie

    Nov 26, 2018
    42
    New Orleans
    #13 RLXXI, Jan 7, 2019
    Last edited: Jan 7, 2019
    Wanting information about a possible $60,000+ purchase and not getting anything but cobwebs and crickets chirping is harsh in my book.

    I'm sure as hell not going to base that decision with out some answers. And I'm not going to do it within a months time. To think so is foolish.
     
  14. Pushmi-Pullyu

    Pushmi-Pullyu F1 Rookie

    Oct 9, 2017
    2,671
    #14 Pushmi-Pullyu, Jan 7, 2019
    Last edited: Jan 7, 2019
    Hmmm... the press release that Poorpilot posted upstream clearly says "deliveries beginning in late 2020", so that is closer to nearly 2 years, or realistically, perhaps even longer. If the start of production is pushed back somewhat, that would be perfectly normal for an EV startup. We can hope Rivian will be more realistic than Tesla in its timelines, but I'll be surprised if there are no delays with its first production vehicle.

    [​IMG]
     
    Tom SD likes this.
  15. Tom SD

    Tom SD Rookie

    Dec 19, 2018
    21
    is there some dead line a month from now im not aware of?
     
    Pushmi-Pullyu likes this.
  16. Tom SD

    Tom SD Rookie

    Dec 19, 2018
    21
    indeed, never seen any startup meet deadlines they set out this far in front. def not counting on 2020 delivery.
     
  17. Pushmi-Pullyu

    Pushmi-Pullyu F1 Rookie

    Oct 9, 2017
    2,671
    I was wondering about that, too.

     
  18. RLXXI

    RLXXI Rookie

    Nov 26, 2018
    42
    New Orleans
    What is wrong with you people for not wanting more information about a product as expensive as this is going to be? If it ever materializes that is. Patience has nothing to do with it. I want information I can study.

    If you have no information to add keep your opinions to your selves I do not require it nor want it. I've done quite well over the past 54 years without it. How much clearer do I have to be?

    Don't take it the wrong way but it's not your money that's going to buy this product (again if it actually materializes) and then park it in my driveway. Or is someone willing to do that? If so fire away with your be patient posts and other opinions I'm all ears. :rolleyes:
     
  19. Pushmi-Pullyu

    Pushmi-Pullyu F1 Rookie

    Oct 9, 2017
    2,671
    We want info pretty keenly, too. But Rivian has only recently emerged from stealth mode, and it's no surprise that there are many questions they are not yet prepared to answer.

    I really enjoyed reading the tell-all blogs that Martin Eberhard posted in the early days of Tesla Motors, but they did not exactly contribute to a professional image for the company. If Rivian is practicing message discipline, then I think that's a good sign that the company is being run properly. Much as I'm a fan of Tesla, the early years were pretty chaotic, with huge cost overruns. Hopefully Rivian has learned from Tesla's mistakes.

     
  20. RLXXI

    RLXXI Rookie

    Nov 26, 2018
    42
    New Orleans
    They've had 9 years working on this (so they claim) in R&D they MUST know more than they are telling.

    I'm not asking them to post proprietary technology, I just want answers to my 7 questions above. Is that so difficult for a company boasting such a revolutionary product?
    .
     
  21. Tom SD

    Tom SD Rookie

    Dec 19, 2018
    21
    we all want info just no need to get upset about it 2 years out.. you'll have an aneurism. if we go 6months without any substantial more info then i will join you in frustration

    i wish they had waited 6-12 more months before saying anything as wait going to be excruciating... i say this after doing several kickstarter/preorder things that have always ran late.

    at least more time to save $
     
  22. RLXXI

    RLXXI Rookie

    Nov 26, 2018
    42
    New Orleans
    #22 RLXXI, Jan 7, 2019
    Last edited: Jan 7, 2019
    Why do you assume I'm upset? Can you read minds over the internet? I'm not upset in the least. I get a little annoyed when people that don't know me or how I feel assume they do however. ;)

    Never been burned by a kickstarter before? I have so my train of thought leans towards the negative side if that helps you or anyone else understand.
    ....................







    Now does anyone else wish to question my motives or offer advice? Keep it to yourself unless it's definitive information on this product please and thank you.
     
  23. Pushmi-Pullyu

    Pushmi-Pullyu F1 Rookie

    Oct 9, 2017
    2,671
    #23 Pushmi-Pullyu, Jan 8, 2019
    Last edited: Jan 8, 2019
    Well, let's look at your list:

    1) This info is held as a trade secret by all EV makers, so Rivian clearly won't divulge any data on this, beyond what the battery pack warranty implies.

    2) This subject was discussed not long ago on in the Clarity section of this forum. It was pointed out that, generally speaking, EV makers don't make replacement packs available except as a warranty replacement, and therefore don't cite a price. The consensus was that it wouldn't even make sense for most EV makers to list a price for replacement battery packs for a new model of EV. By the time a significant number of people would need an out-of-warranty replacement, it would be several years later and the price would have fallen quite a bit, and there is no way for the EV maker to predict a price years in advance. Furthermore, with battery cells in short supply, it's no surprise most EV makers don't want to sell you a replacement pack. They would much rather sell you a new car instead! The exception here is the Leaf, which experiences a lot of premature battery fading. I think Nissan is the only EV maker which, after several years, has actually started listing a price for a replacement battery pack... and that's because, unfortunately, a lot of customers need one. We will hope that Rivian doesn't have the same problem!

    4) The most likely case is that Rivian will equip the R1T and R1S for CCS charging. A startup like Rivian certainly isn't going to build its own proprietary system of fast-chargers as Tesla has done. Even Tesla sold the original Roadster, and started selling the Model S, without any Superchargers available for use. Since Rivian almost certainly won't build its own fast-charging stations -- or at the very least won't do so for some years -- and won't have any control over the availability of CCS fast-chargers, then it makes no sense for them to try to give detailed info about them.

    6) A trade-in allowance on your old car would be negotiated with the individual car dealer, so again there's no way that Rivian would be able to give any meaningful info on that. The most they would be able to say is either "Yes, our dealers will take trade-ins" or "No, we will be doing only direct sales, so (like Tesla) we won't accept trade-ins".

    Therefore, RLXXI, of your seven questions, for at least two you are almost guaranteed to get no answer at all, and for another two you'll almost certainly get, at best, a one-sentence answer with no details at all.
     
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  24. Pushmi-Pullyu

    Pushmi-Pullyu F1 Rookie

    Oct 9, 2017
    2,671
    Because you started one of your posts with "What is wrong with you people...", and then included this bit: "...keep your opinions to your selves I do not require it nor want it."

    Perhaps you didn't realize how such negative comments would come across to others.

    This is a social media site, where conversations and responses to other peoples' comments are expected and encouraged. If you want people to keep their opinions to themselves, then you have definitely chosen the wrong venue to express your comments.

     
    Domenick likes this.
  25. Poorpilot

    Poorpilot Rookie

    Dec 3, 2018
    46
    To add to the charging network comment: Rivian has stated as recently as last week that they will use a mixture of their own network as well as 3rd party vendors that are are already established and/or installing a charging network, ie Blink, Chargepoint, Electrify America, etc. I suggest the app or website PlugShare.com and you can filter the different types of charging stations available all over the place. Choose J1772 or CCS/SAE and watch the magic around you.

    You can always charge at home as well, but it might be at a much slower rate depending on your setup.
     
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